3.22 upgrade update on critical issues

Here’s where we stand at week’s end with critical issues since the upgrade.
  1. Overdues messages are not being sent to libraries for patrons without emails. There is a regression bug with this upgrade that is preventing these notices from being sent. A patch has been written and signed off on, but we normally have to wait until it passes another level of code approval before it can get added to our system. ByWater *may* be able to add it our system on Monday; stay tuned on that one. (If you’re curious, here’s the bug report in all its glory.
  2. Catalog search slowness: ByWater is still digging around on this one. If you run into a slow search, please send in your search terms or a link to your search results. There’s a bottleneck somewhere, but it hasn’t been uncovered yet. Examples may help pinpoint where the problem(s) are at. This issue may be related to why editing/saving items on records with lots of items is also painfully slow.
  3. Checkin/out speed issues: You all should be noticing and feeling the normal pace of the system now that settings have been optimized, but I still have heard periodic reports of brief slowness. ByWater is looking into a couple of things, for further tweaking. If you notice any particular barcode run slow on checkin/holds triggering or a slow checkout or slow-to-load patron account, please let us know what that one was. Examples are critical to figuring out what’s going on.
  4. Atchison & Sabetha HS only: Self check more permanent fix is still forthcoming. Stay tuned. We don’t have an ETA on this one, but it’s being worked on.
3.22 Upgrade Information

3.22 Upgrade Information

The NExpress server will be upgraded from Koha 3.18.12 to Koha 3.22.3 this weekend. We are upgrading two full software versions, so there’s a lot more changes than normal.

Known Issues last updated 2/29/16 2:30pm
What’s Changed/Added in 3.22
Upgrade Reminders

What’s Changed/Added in 3.22? (top)

Heather hosted four overview webinars on Feb. 24 and 25. If you were not able to attend those sessions, the slides from those demos are available online. This highlights lots of the new features, changes, and bug fixes in the upgrade that are of interest to NExpress librarians. Here’s an earlier blog post that includes a list of the changes, with the related Koha bug numbers.

Upgrade Reminders (top)

  1. Be out of the system after 5pm on Saturday evening (February 27). Remain out of the system until sometime Sunday morning (February 28). An all-clear message will be sent out to the NExpress email listserv.
  2. Make sure to clear your browser cache when using the system after the upgrade for the first time. This practice clears up most issues after upgrades.
    • Firefox instructions
    • Chrome instructions:
      • Open Chrome.
      • On your browser toolbar, click the Chrome menu Chrome menu.
      • Click More tools > Clear browsing data.
      • In the box that appears, click the checkboxes for “Cookies and other site and plug-in data” and “Cached images and files” and “browsing history” and “hosted app data”.
      • Use the menu at the top to select the amount of data that you want to delete. Set it to the beginning of time so you delete everything.
      • Click Clear browsing data.
      • Instructions source
  3. Please report any odd behavior, no matter how small you think it is, or any questions you have to nexpresshelp@nekls.org.
  4. Monitor email, the News section of Koha, and this blog post. Major issues and known bugs will be added/linked to this page.

Post-Upgrade Known Issues (top)

  • Patron holds searching has been fixed! The holds patron search is not working as expected. Exact name searches are not returning results at all. A ticket has been filed with ByWater; someone is looking into the issue. For now, either search for a partial name, or pull up the patron’s checkout screen, click the search to hold button at the top, and search for your holds that way. I am hoping this will be resolved very quickly.
  • The checkout and holds patron search results screen output is not ideal. Exact name/cardnumber searches work best for now, or use the search to hold feature from a patron’s account. If you try to use checkout search to search for a name that has 1-3 characters, you will not be able to.
  • Guarantor exact name searching is now working again. is not working as expected. Exact name searches are not returning results at all. A ticket has been filed with ByWater. For now, search for a partial name until the issue has been fixed.
  • Records searches are returning much slower after the upgrade, especially when records with lots of items are involved. I have seen search results take 30 seconds to return at times. A ticket has been filed about this one.
  • Pulling up records with lots of items and editing items on records with lots of items is taking much longer than expected after the upgrade. A ticket has been filed about this one.
  • Overdue notices are not being sent to libraries after the upgrade. A ticket has been filed about this one.
  • The Koha self check module is not logging in as it did before the upgrade. A ticket has been filed about this issue.
  • Holds waiting pickup issue: At least two holds are showing as waiting at a library, when they haven’t actually arrived yet. Please let us know ASAP if you see any of these at your library. A ticket has been filed about this issue.
  • The transfer item box (when checking items in) is not stylized as it should be after the upgrade. The buttons are missing. A ticket has been filed with ByWater. For now, the print slip and cancel transfer text links still work.
    • return item
  • Overdue letter (not slip!) isn’t ready yet, so I’m hiding that button until it’s ready to be used. I misunderstood this new feature. You’ll be able to directly print overdues letters from a patron’s account. We probably will be even able to write a report for you to do this in a fairly quick fashion. Stay tuned!
  • More issues will be added as they are discovered and/or solved. 


3.18 Upgrade Changes and Issues

3.18 Upgrade Changes and Issues

The NExpress system is being upgraded to Koha 3.18.4 this weekend. Below are selected highlights of new features/fixes in the upgrade that you might be interested in. ByWater Solutions (our support vendor) also has put together an upgrade information page, including training videos, if you’re interested. If you catalog at all PLEASE make sure you take a look at that section of changes. There’s a couple of major changes to the z39.50 search window and a couple of helpful changes when you’re editing/adding an item.

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